Currently, ALDO offers Standard Delivery (1-4 business days) and Pick-up at store (1-4 business days) for all orders. 

You will receive an information email with Delivery Code as soon as ALDO dispatch the parcels to courier.

• Please check the parcels together with shipper.

• ALDO just deal with complains in case customers provide unpacking parcels.

Order Volume	Shipping methods	Shipping cost	Time of delivery
Total bill > 1,500,00VND	Standard Delivery	Free	1-4 business days
Total bill < 1,500,00VND	Standard Delivery	29,000 VNĐ	1-4 working days

ALDO appointed courier service provider covers the entire VietNam except for offshore islands and restricted zones.

Absolutely. Simply select the “Ship-to-Store” option during checkout and choose your preferred store location for item pick-up. You will receive an email once your order is ready for pickup at ALDO store.

ALDO Việt Nam hiện không cung cấp dịch vụ đặt hàng và vận chuyển quốc tế. Các đơn hàng vận chuyển sẽ được thực hiện trong phạm vi lãnh thổ Việt Nam (ngoại trừ khu vực hải đảo và các vùng quân sự bị cấm).

To track your order, please check your email box for an email from the shipping unit that ALDO is cooperating with, Giao Hang Tiet Kiem and Ship60. Please noted, if you make a purchase without providing us with an email, you will not receive an order tracking link.

In the GHTK and Ship60 email sent to you, you will find the bill of lading code to access the order tracking website at  https://i.ghtk.vn/ and attached link in Ship60 email.

To track your order, please check your email box for an email from the shipping unit that ALDO is cooperating with, Giao Hang Tiet Kiem and Ship60. Please noted, if you make a purchase without providing us with an email, you will not receive an order tracking link. 

+   Sign in your account on the ALDO Vietnam website

+   Click "My Orders"

+  Choose the cancel order and click "Confirmed" at "Order Status"*     (*Note: Only orders have a "Confirmed" situation that can be cancelled)

+   Click button "    x  CANCEL   " to cancel orders 

+   Choose “Reason for cancellation” and accept our order cancellation conditions,  and then click “Agree”. 

+   Your orders will be successful “Cancelled” and ALDO Vietnam will send the confirmation email via registered mail